Use cases
Reach people where they are, and answer them
Plan campaigns and notices across every network, answer the public on WhatsApp, Messenger and your website from one inbox, and show partners what the work reached.
Get started
Sample
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Where can I register for the training?
Menu · Locations
Messenger
How do I apply for the scholarship?
Help article sent
Volunteer draft
Saturday clean-up, in pictures
Waiting for approval
Campaign · Clean water week
6 networks, Monday 08:00
Scheduled
A week with Hivenza
- Mon
Campaign
The month’s awareness campaign, planned on one calendar for every network.
- Tue
Volunteers draft
Volunteers and field staff draft as editors, with their own logins; the communications lead approves (Pro).
- Wed
Questions
“Where is the nearest centre?” answered by a menu on WhatsApp and the website chat; the rest by the team (Pro).
- Thu
One answer, everywhere
Help centre articles on eligibility, opening hours and how to apply, sent from the reply box on any channel (Starter).
- Fri
Report
A PDF report for partners and donors, with the month’s reach and engagement (Pro).
Before, and with the hive
Before
- Notices posted network by network, late
- The same question answered by hand all day
- Volunteers posting with a shared password
- Reports built from screenshots
With Hivenza
- One post to every network, on time
- A menu answers the common questions
- Volunteers draft with their own logins; a lead approves
- A PDF report in a few clicks
What helps NGOs and public services
- One calendar
- Campaigns and notices to Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Telegram and more, at the time you set.
- One inbox
- Comments, messages and your website chat together; WhatsApp on Agency.
- Chatbot menus
- Numbered choices answer the questions you get every day, with no AI and no credits (Pro).
- Help centre
- Public articles for the people you serve, internal ones for staff and volunteers, in English and French (Starter).
- Roles and approvals
- Volunteers draft as editors; nothing goes out before a lead approves (Pro).
- Reports
- PDF reports for boards, partners and donors (Pro).
- Local prices
- Paid in local currency in many countries, by card or Mobile Money.
An honest fit
Hivenza fits if
- You run campaigns on several networks
- The public writes to you on WhatsApp, Messenger or your site
- Volunteers and staff post, and someone checks
- You report to partners and donors
Another tool may fit better if
- You need fundraising or donor management
- You need SMS campaigns
- You need case management for the people you serve
We’d rather you pick the right tool than the wrong one.
Questions
Can volunteers help without our passwords?
Yes. Invite each volunteer with their own login, as an editor or viewer, and remove them when they leave. Nobody needs the network passwords.
Can the public reach us on WhatsApp?
Yes. WhatsApp Business conversations arrive in the shared inbox on the Agency plan, beside Messenger, Instagram and your website chat.
Is there a free plan?
Yes: one brand, 3 accounts and 30 posts a month, with no card.
Does it work in French?
Yes. The app, emails, reports and help centre are in English and French, person by person.
Plan your next campaign on one calendar
