Comparing tools
An alternative to Sprout Social, Hootsuite and Zendesk, for teams of any size
Comparing social media tools? Here is what Hivenza does, plainly, and the questions worth asking every tool on your list.
Get startedHivenza, in plain facts
What you get, on which plan. Check the pricing page for today's prices in your currency.
- Networks
- Facebook, Instagram, TikTok, X, LinkedIn, YouTube, Threads, Bluesky, Telegram, Google Business Profile and Pinterest; Slack, Discord and Teams channels on Agency.
- Free plan
- One brand, 3 accounts and 30 posts a month, with no card needed.
- Team
- Owner, admin, editor and viewer roles; approvals and client review links on Pro.
- Inbox
- Comments, mentions and reviews from Starter, and direct messages from Pro, in one shared inbox.
- Support desk
- Every conversation and email as a ticket with states, priorities and macros, a request form and customer portal, ratings and support analytics, from Starter; teams, service targets, automations, ticket fields and customer details on Pro.
- Security
- Custom roles, required two-step sign-in and allowed networks on Pro; single sign-on (SAML, Google Workspace, Microsoft Entra, Okta) and SCIM on Enterprise; a full history on every ticket and exports of every ticket on all plans with the inbox.
- Website chat
- A live chat on your own site, answered from the same inbox, from Starter. It knows who is signed in on your site; proactive messages on Pro.
- Help centre
- Articles in topics, public or internal, in English and French, searched from the chat, from Starter; at your own address on Pro.
- AI agent and menus
- Chatbot menus (buttons on WhatsApp) and an AI agent that answers chats from your own words and help centre and hands over to the people you choose, on Pro.
- AI assistants
- Plan and schedule from Claude, ChatGPT or any assistant with remote MCP, from Starter.
- Reports
- Monthly reports in the brand's colours on Pro, with your agency's name on Agency.
- Prices
- In local currency in many countries, paid by card or Mobile Money, monthly or for up to 12 months.
- Languages
- The app and its emails in English and French.
How to compare any tool
- 1
List your networks
Check each one publishes the formats you use, not just text posts.
- 2
Count people and brands
Price the plan that fits your real team, not the entry plan.
- 3
Ask who approves
Can a client approve without an account? Does it cost extra?
- 4
Check the inbox
Which networks' comments and DMs actually arrive?
- 5
Try it on a real week
Schedule a week of real posts before you decide.
An honest fit
Hivenza fits if
- You run one brand or many, with a team of any size
- You want planning, approvals, the support desk and reports in one place
- You want to plan posts from your AI assistant
- You'd rather pay in your own currency
Another tool may fit better if
- You manage paid ads alongside organic posts
- You need phone calls in the same desk (not in Hivenza yet)
- You need listening across the whole web, not just the networks' APIs
We'd rather you pick the right tool than the wrong one.
Questions
Is Hivenza cheaper than Sprout Social or Hootsuite?
Prices change, so compare today's on each site. Ours are on the pricing page in your currency, with a free plan to start.
Can I move from another tool?
Connect your accounts in Hivenza, then schedule upcoming posts again, or all at once from a CSV file on Pro. Numbers start from what each network still shares and are saved every day from then on.
Can I try it before paying?
Yes. The free plan has no time limit and needs no card; upgrade when you need more brands, people or Pro tools.
Try it on a real week of posts
