Alternatives

A Sprout Social alternative for one inbox and clear reports

Answer comments and DMs as a team, see how fast each person replies, and send reports clients can read in a minute.

Facts about Hivenza only. Check each tool’s own site for its prices and features.

Moving from Sprout Social

  1. Connect your accounts
  2. Bring your upcoming posts
  3. Invite the team

An inbox and reports for the whole team

What the team gets for answering and reporting, and on which plan.

  • Shared inbox

    Comments, mentions and reviews from Starter, and DMs from Pro, assigned to a person and marked done.

  • Inbox rules

    Assign, label, prioritise or close what comes in, automatically (Pro).

  • Away replies

    Instant and out-of-hours replies on the networks that allow them (Pro).

  • Team analytics

    Replies sent, conversations closed and response times, person by person (Pro).

  • Listening

    Saved searches for your brand and hashtags on X, Bluesky and Instagram (Pro).

  • Reports

    Monthly PDF reports in the brand’s colours, and competitors side by side (Pro).

Moving over in an afternoon

  1. 1

    Start free

    Make a workspace and a brand. The free plan needs no card.

  2. 2

    Connect accounts

    Sign in to each network once, through its official login.

  3. 3

    Bring your posts

    Schedule upcoming posts again, or a month at once from a CSV file on Pro.

  4. 4

    Invite the team

    Give each person a role per brand: admin, editor or viewer.

An honest fit

Hivenza fits if

  • Your team answers comments and DMs together
  • You want response times you can show a client
  • You want reports in the brand’s colours, every month
  • You’d rather pay in your own currency

Another tool may fit better if

  • You need listening across the whole web and the news
  • You need your social inbox inside a CRM
  • You manage paid ads alongside organic posts

We’d rather you pick the right tool than the wrong one.

Questions

Which networks reach the inbox?

Comments, mentions, reviews and messages from the networks that share them, such as Instagram, Facebook, X, Telegram, Google Business Profile and WhatsApp on Agency.

Can I see how fast my team replies?

Yes. On Pro, team analytics show replies, closed conversations and response times for each person.

What do reports include?

Views, engagement, followers, the posts that did best, inbox response times and competitors, network by network, in the brand’s colours, as a PDF in English or French.

Answer and report as one team

A golden honeycomb holding small photographs of social media posts