For teams and agencies
Give each teammate the right role, keep each brand to itself, route every customer to the right team, and let nothing go out before the right people have seen it.
Get startedOwner
Runs the workspace and decides who else owns it.
Admin
Every brand, approvals, the team, plan and payments.
Editor
Writes, schedules and answers, on the brands they’re given.
Viewer
Follows the calendar, the inbox and the numbers.
The plan for the week, on the calendar every brand shares.
Editors write once for every network, with each one’s rules checked.
An admin, or the client from a link, approves or sends it back with a comment.
On the minute, in each brand’s timezone, even if nobody is online.
The month’s numbers in a report in the brand’s colours.
Agencies
Each client is a brand with its own accounts, calendar, inbox and numbers. Editors only see the brands they’re given.
In-house teams
Marketing, support and the people who sign things off work from one calendar and one inbox, so nobody posts twice or answers the same message twice.
Support teams
Make teams for support, sales or social care. Tickets from every channel go to a team by rule, by the chatbot or by the AI agent, and its queue shares them out, passing over anyone who is away (Pro).
Security
Sign in through your company with single sign-on (SAML, Google Workspace, Microsoft Entra, Okta) and let your identity provider add and remove people with SCIM (Enterprise). Require two-step sign-in and allow access only from your networks (Pro).
Nobody outside your workspace sees its brands, accounts or posts.
How many people and brands each plan takes.
Only if you want them to. Admins and owners see every brand; an editor or viewer sees the brands you pick for them.
On Pro, share a draft or scheduled post by link. The client opens it without an account, then approves it or leaves a comment.
Yes. When editors can schedule themselves, posts go straight to the calendar; switch approvals back on at any time.
On Pro, yes: tick the permissions for each area (planning, inbox, support setup, analytics, settings), give each person a role per brand, and preview the app as that role. Owner, admin, editor and viewer stay ready-made.
On Enterprise, with single sign-on through Google Workspace, Microsoft Entra, Okta or any SAML provider, after you prove your email domain. You can require it for your company’s addresses, and your identity provider can add and remove people (SCIM).
