Use cases
Be the place people find, and trust
Restaurants, cafés, hotels, salons and clinics: post your news to Facebook, Instagram and Google, and answer reviews and messages from one inbox.
Get started
Sample
Google review ★★★★★
Best jollof in town, and so kind to our kids.
Thanked by Ruth
@tobi.eats
Are you open on Sunday evening?
Menu · Opening hours
+233 2•• ••• •• 19
Can I book a table for 8 tomorrow?
Assigned to Ruth
Post · Weekend special
Facebook, Instagram, Google
Scheduled · Sat 10:00
A week with Hivenza
- Mon
One hour
Write the week’s posts at once: today’s special, a new arrival, opening hours.
- Tue
Google too
Posts go to your Google Business Profile, where people search for you.
- Wed
Reviews
Google reviews arrive in the inbox; thank people and answer concerns.
- Thu
Messages
Questions about tables, menus and prices from Instagram, Messenger, WhatsApp and your website, in one place.
- Fri
Weekend
Stories scheduled ahead, and a menu that answers opening hours while you serve (Pro).
Before, and with the hive
Before
- Reviews read weeks later, if at all
- “Are you open?” answered between two orders
- Posting only when there’s a quiet minute
- Google profile left as it was
With Hivenza
- Every review in the inbox, answered on Google
- A menu answers the usual questions, day and night
- The week’s posts written in one sitting
- News on your Google profile every week
What helps local businesses
- Free plan
- One brand, 3 accounts and 30 posts a month, with no card.
- Google Business Profile
- Posts to your profile, and reviews answered from the inbox.
- Website chat
- A chat on your site that your team answers from the same inbox, even from the phone app (Starter).
- Chatbot menus
- Opening hours, the menu, where to park: answered at once, with no AI and no credits (Pro).
- Customer chats in the same inbox (Agency).
- Local prices
- Paid in local currency in many countries, by card or Mobile Money, with the app in English and French.
An honest fit
Hivenza fits if
- You run a restaurant, café, hotel, shop, salon or clinic
- You want posts done in one sitting each week
- Reviews and messages matter to your business
- You’d rather pay in your own currency
Another tool may fit better if
- You only ever post from your phone, as you go
- You need booking, ordering or delivery tools
- You run paid local ads
We’d rather you pick the right tool than the wrong one.
Questions
Can I answer Google reviews?
Yes. Reviews from your Google Business Profile arrive in the inbox, and your reply is posted on Google.
Can it take bookings?
No. It answers questions and can send the link to your booking page; bookings stay in the tool you use for them.
Is the free plan enough?
For one place with Facebook, Instagram and Google, often yes: 30 posts a month, no card.
Can I pay with Mobile Money?
Yes, in the countries where it’s offered at checkout, monthly or for up to 12 months.
Post your first week in an hour
