Use cases
Many brands, many countries, one hive
Give each brand, country or team its own space, people and timezone, keep posts behind approvals, answer customers locally and report on all of it from one workspace.
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Sample
Your brand · France
New store opening, Thursday 09:00
Waiting for approval
Your brand · Nigeria
Launch week Reel
Approved · Fri 09:00 WAT
Your brand · Canada
Bonjour, livrez-vous à Laval ?
Rule · to the Québec team
Monthly reports
3 brands · PDF · English and French
Emailed to leadership
A week with Hivenza
- Mon
Every timezone
Each brand keeps its own timezone, so Paris, New York and Montréal posts each go out at their own 9:00.
- Tue
Approved centrally
Country teams draft; the brand team approves before anything is published (Pro).
- Wed
Answered locally
Each brand’s inbox, with rules that route messages to the right people, and team analytics on response times (Pro).
- Thu
Connected
Webhooks send new messages, contacts and published posts to your CRM or data tools (Pro).
- Fri
Reported
Monthly PDF reports per brand, emailed in each reader’s language to the people who need them (Pro).
Before, and with the hive
Before
- Each country on its own tool, with its own logins
- Posts approved over email, if at all
- Monthly numbers collected by hand from every network
- Help pages scattered across sites
With Hivenza
- One workspace, a brand per country or line
- Approvals inside the tool, with comments
- PDF reports per brand, every month
- A help centre at your own address
What helps larger organisations
- A support desk per team
- Teams with their own queues, service targets and reports, and tickets routed to them by rule, chatbot or AI agent (Pro).
- Single sign-on and SCIM
- Sign-in through your identity provider, required for your domains, with people added and removed automatically (Enterprise).
- Brands
- A brand per company, country or product line, each with its own accounts, calendar, inbox, timezone and people. Up to 20 brands and 30 people on Agency; contact us for more.
- Roles and approvals
- Owners, admins, editors and viewers, brand by brand; with approvals on, editors submit and admins approve (Pro).
- Team analytics
- Replies sent, conversations closed and response times, teammate by teammate (Pro).
- Reports
- PDF reports in the brand’s design and each reader’s language, sent by email every month (Pro).
- Webhooks
- Messages, conversations, contacts and posts sent to your own systems as they happen, signed (Pro).
- Help centre at your address
- help.yourbrand.com with your articles, public and internal, in English and French (Pro).
- Activity log
- Who published, approved or changed what, and when (Pro).
- Languages
- The app, emails, reports and help centre in English and French, person by person.
An honest fit
Hivenza fits if
- You run several brands, countries or business lines
- Local teams post, and a central team signs off
- You report to leadership every month
- Your other tools need the conversations and contacts too
Another tool may fit better if
- You need paid ads managed in the same tool
- You need listening across the whole web
We’d rather you pick the right tool than the wrong one.
Questions
How many brands and people fit?
The Agency plan takes 20 brands, 80 accounts and 30 people. If you need more, contact us.
Can a country team see only its own brand?
Yes. Editors and viewers see the brands you pick for them; owners and admins see them all.
Do you offer single sign-on?
Yes, on Enterprise: Google Workspace, Microsoft Entra ID, Okta or any SAML provider, after you prove your email domain. You can require it for your company’s addresses, and your identity provider can add and remove people with SCIM.
Can the help centre live at our own address?
Yes, from Pro: add help.yourbrand.com, point a CNAME at Hivenza, and it goes live once your DNS is in place.
Which languages does it speak?
The app, emails, reports and help centre are in English and French; each person picks theirs.
Bring every brand and country into one workspace
