WordPress

Live chat on your WordPress site, answered from Hivenza

A plugin adds the Hivenza chat to your WordPress site without editing theme code. Your team and the AI agent answer from the same inbox as WhatsApp and Instagram.

Get started

Free to install.

A team’s Slack channel receiving a scheduled announcement from Hivenza

What the plugin does

Shows the chat on every page or on the pages you choose
Recognises signed-in WordPress users with a signed identity
Gives your team WooCommerce order and customer details, when WooCommerce is active
Adds help centre search as a block or a shortcode

Good to know

You connect it with your brand’s website chat key
It is free software under the GPL
It works with consent tools through the WordPress Consent API
It is available in English and French

Free to install.

Get the plugin

Install it from the WordPress plugin directory (Plugins, Add New, search for Hivenza), then paste your brand’s website chat key.

Get it on WordPress.org

Free to install.

How teams use it

A shop on WooCommerce: The team sees a signed-in customer’s order while they chat.
A help page: Visitors search your help centre from the page they are on.
A site with a cookie banner: The chat can wait for the visitor’s consent.

How to connect it

1
Install
In WordPress, choose Plugins, Add New, search for Hivenza and select Install Now, then Activate.
2
Connect
Paste your brand’s website chat key in the plugin’s settings and test the connection.
3
Choose the pages
Show the chat everywhere or only where you want it.

Questions

Is it available now?

Yes. It is in the WordPress plugin directory. In WordPress choose Plugins, Add New and search for Hivenza, or install it from wordpress.org/plugins/hivenza.

Does it need WooCommerce?

No. WooCommerce details appear only when WooCommerce is active.

Which plan includes the chat?

The website chat is on every plan, Free included; see the pricing page.