Looker Studio
Your numbers in the dashboards you already use
Hivenza’s reporting datasets are open to Looker Studio, so you can mix social, support and review data with the rest of your company’s numbers.
Get startedIncluded from the Pro plan, with the API.
What you can do
- Read posts, account metrics, conversations, tickets and reviews
- Filter by date and brand
- Page through large sets
- Use the field dictionary to know what each column means
Good to know
- It reads through the public API with a key you make
- Each dataset follows the permissions of its key
- Exports are audited
Included from the Pro plan, with the API.
How teams use it
- One company dashboard
- Put social reach beside sales and support in the dashboards leaders already read.
- Client dashboards
- Agencies build a page per client from the same datasets.
- Support quality
- Chart ticket volumes and solve times with the rest of operations.
Connect Looker Studio
- 1
Make an API key
In Settings, make a key with the scopes you need.
- 2
Add the connector
In Looker Studio, add the Hivenza connector and paste the key.
- 3
Choose a dataset
Pick posts, tickets or reviews and build your charts.
Questions
Is the data copied?
Looker Studio reads it through the API when a chart loads.
Can I limit what it sees?
Yes. A key only reads the datasets its scopes allow.
Which plan includes it?
Pro and above, with the API.
Put Hivenza’s numbers in your own dashboards
